Elevate user satisfaction,
optimize experience, and reduce costs
with an LLM-driven Co-pilot/Virtual Assistant



Elevate user satisfaction,
optimize experience,
and reduce costs
with an LLM-driven
Co-pilot/Virtual Assistant

Banking GenAI-driven Co-pilot/Virtual Assistant key features
  • Understands and responds in natural language, thus simulating interactions that closely resemble conversing with a real person
  • Employs sophisticated reasoning processes to handle complex user requests
  • Leverages conversation history to craft tailored responses accordingly
  • Uses the client's financial data (account numbers, balances, transactions, etc.) when answering questions
  • Offers seamless integration with existing web/mobile banking and call center applications
  • Deployment on the bank's infrastructure ensures the prevention of any potential loss of personal or financial data
  • Engages with customers across diverse communication channels (chats, messengers, emails, SMS)
Banking GenAI Co-pilot/Virtual Assistant key features
  • Understands and responds in natural language, thus simulating interactions that closely resemble conversing with a real person
  • Employs sophisticated reasoning processes to handle complex user requests
  • Leverages conversation history to craft tailored responses accordingly
  • Uses the client's financial data (account numbers, balances, transactions, etc.) when answering questions
  • Offers seamless integration with existing web/mobile banking and call center applications
  • Deployment on the bank's infrastructure ensures the prevention of any potential loss of personal or financial data
  • Engages with customers across diverse communication channels (chats, messengers, emails, SMS)


Traditional chatbots and other communications channels limitations are causing customer frustration
Legacy chatbots, constrained by predefined responses, often fail to meet customer needs.

Customers regularly find it frustrating to navigate through
menus to locate information or make transaction.

They prefer not to endure long waits on a hotline
for operator assistance.

Instead, clients desire quick and easily
comprehensible responses in natural language,
accessible 24/7.
Call centres: costly with limited effectiveness
Labor costs continue to rise.

Recruitment, training and retention of call center staff require significant time and capital investments.

Post-training, new hires face challenges navigating multiple internal systems efficiently.

Clients often face long wait times and may not get satisfactory answers in their initial calls.
Traditional chatbots and other communications channels limitations are causing customer frustration

Legacy chatbots, constrained by predefined responses, often fail to meet customer needs.

Customers regularly find it frustrating to navigate through menus to locate information or make transaction.

They prefer not to endure long waits on a hotline for operator assistance.

Instead, clients desire quick and easily comprehensible responses in natural language, accessible 24/7.
Call centres: costly with limited effectiveness

Labor costs continue to rise.

Recruitment, training and retention of call center staff require significant time and capital investments.

Post-training, new hires face challenges navigating multiple internal systems efficiently.

Clients often face long wait times and may not get satisfactory answers in their initial calls.
Co-pilot/Virtual Assistant, driven by LLM, represent a great opportunity for banks to enhance customer experiences while simultaneously reducing costs
The LLM-driven Co-pilot can help call center employees quickly and easily obtain the necessary information or advice on conducting a dialogue with a client, which makes customer service more efficient and comfortable.

The LLM-driven Virtual Assistant responds promptly to customer inquiries in a natural, conversational manner, which increases satisfaction with banking services and engages customers to purchase new products.

The Virtual Assistant/Co-pilot leverages all available customer data to personalize each conversation and provide tailored promotions for up-selling and cross-selling.

Our solution is designed specifically for the banking industry, enriched with specialized domain knowledge, to empower clients in effectively managing banking products, such as deposits, cards, loans, and more.
Co-pilot/Virtual Assistants, driven by LLM, represent a great opportunity for banks
to enhance customer experiences while simultaneously reducing costs

The LLM-driven Co-pilot can help call center employees quickly and easily obtain the necessary information or advice on conducting a dialogue with a client, which makes customer service more efficient and comfortable.

The LLM-driven Virtual Assistant responds promptly to customer inquiries in a natural, conversational manner, which increases satisfaction with banking services and engages customers to purchase new products.

The Co-pilot/Virtual Assistant leverages all available customer data to personalize each conversation and provide tailored promotions for up-selling and cross-selling.

Our solution is designed specifically for the banking industry, enriched with specialized domain knowledge, to empower clients in effectively managing banking products, such as deposits, cards, loans, and more.
WATCH VIDEO


GenAI-driven
Co-pilot/Virtual Assistance that operates client financial data
Customers seek advice regarding their banking products and transactions, like inquiries about when their deposits mature and how much was spent during the holidays.

A Co-pilot/Virtual Assistance knowledgeable about customer financial data including account balances, banking products and transactions, can notably enhance overall client satisfaction and increase sales.
GenAI-driven
Virtual Аssistant/Co-pilot that operates client financial data
Customers seek advice regarding their banking products and transactions, like inquiries about when their deposits mature and how much was spent during the holidays.

A Co-pilot/Virtual Assistance knowledgeable about customer financial data including account balances, banking products and transactions, can notably enhance overall client satisfaction and increase sales.
  • Privately deployed set of open source LLMs with model fine tuning capabilities
  • Our exclusive intelligent LLM powered Agents seamlessly address user tasks by employing advanced reasoning and interfacing with external services
  • Streaming voice generation and speech to text support by means of privately deployed models or external speech generation services
  • Seamless integration with websites, messengers, telephony solutions, data sources
  • Cloud or on-premises deployment

Keep your data security in your private account, ensuring complete isolation
Instead of transmitting your data to public clouds, leverage state-of-the-art Open Source privately deployed LLMs.

Control all the data processed by the virtual assistance within your private account.
  • Privately deployed set of open source LLMs with model fine tuning capabilities
  • Our exclusive intelligent LLM powered Agents seamlessly address user tasks by employing advanced reasoning and interfacing with external services
  • Streaming voice generation and speech to text support by means of privately deployed models or external speech generation services
  • Seamless integration with websites, messengers, telephony solutions, data sources
  • Cloud or on-premises deployment
Keep your data security
in your private account, ensuring complete isolation
Instead of transmitting your data to public clouds, leverage state-of-the-art open-source privately deployed LLMs.

Control all the data processed by the virtual assistance within your private account.
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